F.A.Q.

TJ Travel is registered at the Federal Agency of Tourism in the Russian Federation. Our registered license number is MBT#011381. We are a founding member of the Baltic Cruise Association in St. Petersburg. TJ Travel is a member of the Cruise Industry Association in St. Petersburg.

General information

I. ARE YOU AN OFFICIALLY REGISTERED COMPANY?
2. WHERE DO YOU MEET OUR TOUR GROUP? NEAR THE SHIP? INSIDE THE PORT?
3. HOW EXPERIENCED ARE YOUR GUIDES/DRIVERS?
4. WHAT TYPE OF VEHICLES DO YOU USE?
5. WHAT HAPPENS IF WE ARE LATE BACK TO THE SHIP ON THE DEPARTURE DAY?
6. DO YOU HAVE ANY INFORMATION ABOUT WHAT MIGHT HAPPEN TO OUR TOURS IN ST. PETERSBURG IF THE SITUATION CONTINUES IN UKRAINE?
7. WHAT DO WE NEED TO KNOW IF WE ARE TRAVELLING WITH CHILDREN?

Booking and Visa info

1. WHAT INFO DO YOU NEED TO BOOK A TOUR?
2. DO WE NEED A RUSSIAN VISA IF WE ARRIVE BY CRUISE SHIP?
3. WHAT HAS TO BE ON MY TOUR TICKET? WHY IS EVENING TIME SPECIFIED ON THE TOUR TICKET?
4. WHAT DOCUMENTS SHOULD I HAVE WITH ME WHEN LEAVING MY SHIP?
5. WILL WE NEED TOUR TICKETS FOR THE ST. PETERSBURG TOUR ONLY? ARE THEY REQUIRED FOR THE OTHER CITIES AS WELL?

Payment issues, cancelation policy and discounts

1. IS THERE A DEPOSIT TO BOOK WITH TJ TRAVEL?
2. HOW CAN I PAY?
3. CAN WE PAY BY AMERICAN EXPRESS? DO YOU ACCEPT TRAVELER'S CHEQUES?
4. DO WE GET A DISCOUNT FOR EARLY BOOKING?
5. DO YOU HAVE DISCOUNTS FOR SENIORS/CHILDREN/STUDENTS?
6. WHAT ABOUT OTHER DISCOUNTS?
7. WHAT HAPPENS IF WE HAVE TO CANCEL OUR TOUR?
8. HOW MUCH TIP SHOULD I LEAVE TO THE GUIDE AND DRIVER?

Lunches/Shopping

1. HOW MUCH IS LUNCH IF WE WERE TO ADD IT TO THE PROGRAM, WHAT IS THE ADDITIONAL COST? WHAT IS INCLUDED IN THE LUNCH?
2. WHERE DO YOU RECOMMEND HAVING LUNCH?
3. HOW MUCH CASH SHOULD I BRING WITH ME FOR SOME SHOPPING AND LUNCHES? DO YOU ACCEPT US DOLLARS OR EUROS FOR SOUVENIRS AND LUNCHES?
4. WHAT CURRENCY DO RESTAURANTS OR STORES ACCEPT IN ST. PETERSBURG?

Evening tours

1. DO YOU ORGANIZE EVENING PROGRAMS AS WELL?
2. IS THERE ANY DRESS CODE IN ST. PETERSBURG THEATERS? DO WE HAVE TO BRING A CHANGE OF CLOTHES WITH US IF THERE ISN'T ENOUGH TIME TO RETURN TO THE SHIP AFTER THE TOUR?

Info about St. Petersburg museums

1. DO WE HAVE TO STAND IN LONG LINES TO ENTER MUSEUMS?
2. HOW DO YOU HANDLE OUR VISIT TO ST. PETERSBURG ON MONDAY AND TUESDAY, OR WEDNESDAY WHEN MUSEUMS HAVE THEIR DAYS OFF?
3. ARE LOCAL MUSEUMS EASILY ACCESSIBLE FOR A WHEELCHAIR USER? ARE ANY OF YOUR TOUR VEHICLES ACCESSIBLE WITH EITHER LIFT OR RAMP?
4. IS THE GOLD AND/OR THE DIAMOND ROOM A PART OF THE HERMITAGE TOUR? WHAT IS EXHIBITED THERE?
5. WHAT CAN YOU RECOMMEND FOR A SECOND VISIT TO ST. PETERSBURG?

 

 

 

 

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TJ Travel is registered at the Federal Agency of Tourism in the Russian Federation. Our registered license number is MBT#011381
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We are a member of the Baltic Cruise Association in St. Petersburg
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TJ Travel is a member of the Cruise Industry Association in St. Petersburg
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We are a proud member of ASTA. To see our certificate, click here…

 

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