“Dear Tatyana,

Greetings from South Africa.

I apologise for taking so long to reply to you but would like to thank you for providing us with a fabulous two day tour of St Petersburg. I know that our group of six people requested to visit more sites than usual and Polina was fantastic and managed to fit everything in.

Polina really was the perfect guide and made our visit to your amazing city very special.

Of course I will not hesitate to recommend you very highly. I particularly valued your prompt response in answering all my queries when we were organising the tour. Thank you so much.

Warm regards
Lynda”