Good Morning Tatiana,
We have just returned home from our cruise. It was a fun filled month, busy, but so rewarding.
Firstly, I want to tell you how pleased we were with the service you and your office staff provided us pre-visiting St. Petersburg. Everyone was so helpful and informative. (especially when our plans changed so often) We were extremely happy with most of the tour contents, especially in St. Petersburg. We so enjoyed Maria as our guide. She is phenomenal. We were caught in the throngs of people celebrating Victory Day and she showed her tenacity in getting the whole group through the thousands of people and back safely to our bus. Her knowledge of the sites and Russian history gave everyone an in depth view of what makes Russia what it is today. When we were caught in traffic and it looked like we would not be able to get to the Church on Spilled Blood before closing, she ran ahead to purchase our tickets so we could get to see more of Russia’s history. She made our tours so interesting and enjoyable. Please be sure to pass on these comments to her.
Our tour in Helsinki was quite different as we did a lot of ‘drive-by’ and not so much touring inside sites. Ritva was very good and very personable.
We thoroughly enjoyed Falk in Warnemunde/Rostock. He made the town’s history most interesting and was excellent in making sure we all got on and off the train/tram together.
In Oslo Inger was a lot of fun. Again as with the other guides she brought Oslo alive for us. She took extra time to make sure we saw the city hall before leaving us. She also was very good at making certain we knew our way back to our ship.
In summary, we were very pleased with your company, the guides and the content of the tours. We will be advocates for you and recommend your services and tours to others.
Thank you again,