Testimonial – Lindsay Slater
My family traveled from the states and used TJ Travel for private tours on three stops of our Baltic Cruise over late June and early July. I choose them because they were very highly rated on Tripadvisor. I was not disappointed. We used them in Talinn, St. Petersburg for 2 days and Helsinki. We had 2 children, my wife and myself and her parents. They did a terrific job at each stop.
Our tours were tailored to our family and we wanted more casual tours. In Talinn we had a private van that took us to the top of the town and our guide walked us down through town and then we had a late lunch and walked back to our ship. Madeline was very knowlegeable and enthusiastic about her country. She was lovely.
In St. Petersburg our first day was the whole family and was geared more towards the children and the second day was just the adults and spent at the Hermitage and other main sights. Our guide was Ksenia and she was very nice and able to bridge the cultural gaps. We learned a lot. We had a large van for the two days and a great driver who could get us anywhere. Tip- visit the Faberge museum. Also, we were taken to the front of the line at the Hermitage which was helpful. In Helsinki we had a very casual tour with a very nice woman from England. Once again we had a nice large van.
What was best about TJ tours was the ease of things. At each stop our guides and transportation were waiting for us as arranged with their TJ tour sign. The guides were also very happy to make accommodations for us as needed- rest stops, food etc. In arranging the trip I emailed TJ directly and they responded to every single email within a day. We had all the costs of the tours quoted and then I was able to pick which we wanted to do and the cost was confirmed before I left. I paid for all of our tours in US dollars in St. Petersburg on the 2nd day of the trip. Our guide took us to meet Tatiana at the "tour store" and I met her and settled up.
It was very simple and straight forward. She is a very nice lady running a very professional business. Her guides could only say great things about the company and Tatiana and how she treats the employees. Also, once the tours were arranged, she made arrangements for our Visa straight away by email. Just prior to leaving the states I cancelled our Stockholm tour as we figured we'd be "toured" out and there was no problem making that change. They are very good at customer service. I don't think you will be disappointed if you use TJ Travel.